Rebecca Fletcher

DIGITAL EXPERIENCE DESIGNER

I design and manage scalable, accessible digital experiences across a complex healthcare ecosystem, supporting recruiting, brand, and internal platforms. My work focuses on creating clarity and long-term sustainability through strong UX, governance, and cross-functional collaboration.

WHAT I DO

  • I design intuitive interfaces and user journeys for candidates, physicians, teammates, and partners, focusing on how people move through recruiting funnels, internal platforms, and public-facing sites to create clear, efficient, and thoughtful experiences.

  • I lead accessibility strategy, ensuring WCAG AA compliance through scalable design systems and workflows to ensure inclusive, compliant, and sustainable experiences.

  • I build and maintain scalable design systems that allow complex website ecosystems to grow without fragmenting the user experience or brand.

  • I use analytics, dashboards, testing, and user feedback to inform design decisions and continuously refine digital experiences. By evaluating performance and engagement data, I optimize user flows, enhance recruiting and internal platforms, and ensure design choices support broader strategic goals.

PROOF OF SCALE

50+

websites actively managed

35+

websites built or transitioned in-house

$870K+

annual cost savings

Recent Projects

Mosaic Clinical Technologies

(Formerly Canopy Partners)

I led UX research and experience design for Canopy Partners, shaping the digital foundation of an AI medical imaging platform. The work helped guide the platform’s evolution into Mosaic Clinical Technologies.

Scaling 50+ Healthcare Websites

I designed a scalable framework supporting 50+ healthcare practice websites, standardizing UX, templates, and accessibility across a national network. The effort included building 35+ sites in-house, saving the organization $870K annually while improving usability and brand consistency.

HOW I WORK

  • Independently driven, collaborating efficiently and strategically

  • Balance user needs with governance, risk mitigation, and business objectives

  • Standardize processes to reduce friction and improve quality at scale

  • Advocate for accessibility and UX maturity across organizations

I’m a UX designer in healthcare, focused on building digital systems that scale—supporting recruiting, brand trust, accessibility, and operational clarity. My work sits at the intersection of design, governance, and strategy.